Defective Products: What You Should Do if You Own a Product That Has Been Recalled

January 4, 2012

Sometimes manufactures make mistakes when they introduce a new product. Sometimes these mistakes can lead to serious injury or even death. It is important that you follow recall news and check recall information before you buy any new item for your home or family.

By avoiding the products to begin with, you can avoid the need for a personal injury attorney, or worse a wrongful death attorney. If you do find that you have a recalled product in your home, follow these steps below to remove it.

Stop Using the Product. Any personal injury lawyer will tell you that the minute an item causes injury, you should stop using it. Even if the product seems safe, you should immediately cease using it after you hear about its recall.

  • Recalls are carried out either voluntarily or involuntarily through the Consumer Product Safety Commission (CPSC).
  • Recall information can be found online and the CPSC will be able to tell you what exactly is defective and/or dangerous on the product.
    Ceasing use can be hard for some items, like the family car, but not doing so could lead to a car accident and an attorney appointment.

Contact the Manufacturer. When a recall is announced, manufacturers will usually set up a special call center to answer customer questions and concerns.

  • After you hear about a recall and stop using the product, call the manufacturer to see what they are doing to remedy the situation.
  • Sometimes you will be able to send the product back for a replacement or refund. Other times the manufacturer will send out repair kits or send you to a repair center.
  • Follow the advice carefully or you may still end up injured by the defective product and in need of a personal injury attorney.

If you have already been injured by a defective product, contact a lawyer. Padilla Law Group, LLP, specialize in personal injury and wrongful death lawsuits. If you are in need of a car accident lawyer or any other personal injury attorney, contact us today for a full review of your case.


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